Effective date: 16 July 2026
Last updated: 16 July 2026

1. Introduction

ClassiFind E-Marketplace (“ClassiFind”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:

  • Visit or use classifind.net;
  • Register or manage a ClassiFind account;
  • Create, view, promote or respond to classified advertisements;
  • Communicate with buyers, sellers or ClassiFind;
  • Purchase membership packages or promoted-listing services;
  • Submit complaints, reports or verification documents; or
  • Otherwise interact with our services.

ClassiFind operates as a classifieds marketplace connecting buyers, sellers, advertisers, service providers and other users across Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates.

2. Data Controller

The organisation responsible for determining how personal data is processed through ClassiFind is:

Legal name: ClassiFind E-Marketplace
Trading name: ClassiFind E-Marketplace
Registered address: Villa 3135, Road 4394, Sanad 743, Bahrain, Kingdom of Bahrain
Website: https://classifind.net
Telephone: +973 3938 8389
Privacy requests: Submit a request through https://classifind.net/contact/ and enter “Privacy Request” in the subject field.

ClassiFind processes personal data in accordance with applicable data-protection requirements, including Bahrain Law No. 30 of 2018 concerning Personal Data Protection, where applicable.

3. Personal Data We Collect

3.1 Account and registration data

When you create or manage an account, we may collect:

  • First and last name;
  • Username;
  • Email address;
  • Telephone number;
  • Country and international dialling code;
  • Password in encrypted or hashed form;
  • One-time password and telephone-verification status;
  • Account preferences;
  • Profile photograph;
  • Account status, membership type and registration date.

3.2 Advertisement and listing data

When you create, claim or manage a listing, we may collect:

  • Advertisement title and description;
  • Listing category and advertisement type;
  • Product, property, vehicle, marine, employment or service details;
  • Price and currency;
  • Listing location, area, address or map position;
  • Photographs, videos, documents and other uploaded media;
  • Telephone and WhatsApp numbers;
  • Website or social-media links;
  • Seller, advertiser or business-profile information;
  • Listing status, publication date, expiry date and promotion status;
  • Listing views, favourites, comparisons and engagement statistics.

Some of this information is intentionally published and may be visible to anyone, including users who are not registered with ClassiFind.

3.3 Communications and messaging

We may collect communications sent through ClassiFind, including:

  • Buyer and seller messages;
  • Seller-contact form submissions;
  • Names, email addresses and telephone numbers entered in contact forms;
  • Customer-support enquiries;
  • Complaints and abuse reports;
  • Requests to claim listings;
  • Records of blocked users;
  • Responses to surveys or feedback requests;
  • Communications sent by email, telephone, WhatsApp or social media.

Messages sent through ClassiFind should not be considered private or confidential in the same way as communications with a lawyer, doctor or other professional subject to confidentiality obligations.

Authorised ClassiFind personnel may access communications when reasonably necessary to provide support, investigate abuse, prevent fraud, enforce our terms or comply with legal obligations.

3.4 Verification information

Where ClassiFind offers telephone, identity, seller or business verification, we may request:

  • Telephone or email verification;
  • Government-issued identity documents;
  • Commercial registration or business-licence documents;
  • Proof of authority to represent a business;
  • Proof of ownership or authority relating to an advertised item;
  • Verification photographs or supporting documents;
  • Verification decisions, dates and internal review notes.

Verification information is not displayed publicly unless we expressly inform you otherwise. A verification badge does not guarantee an item, transaction, seller or buyer.

3.5 Payment and transaction information

When you purchase promoted listings, memberships or other paid services, we may collect:

  • Billing name and contact information;
  • Purchased package or service;
  • Payment amount, currency and date;
  • Payment status;
  • Transaction or invoice number;
  • Refund and dispute information;
  • Limited payment-card information supplied by a payment processor.

Where payments are processed by an external payment provider, ClassiFind does not normally receive or store your complete payment-card number or security code.

3.6 Location and map information

We may collect:

  • Country, governorate, city, district or area;
  • Address or location entered in a listing;
  • Map coordinates selected by the advertiser;
  • Search-radius and location-search preferences;
  • Approximate location derived from an IP address;
  • Device location where you give permission.

Listing locations may be displayed publicly. Users should avoid publishing an exact home address unless it is necessary and safe to do so.

3.7 Technical and usage data

When you access ClassiFind, we may automatically collect:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Language and time-zone settings;
  • Login records;
  • Page views and navigation activity;
  • Search terms and filters;
  • Listing interactions;
  • Referring website;
  • Cookie and similar technology identifiers;
  • Error logs, security logs and diagnostic information.

3.8 Fraud, moderation and safety data

To protect users and the platform, we may collect or generate:

  • Reports of suspicious activity;
  • Spam, scam or fraud indicators;
  • Duplicate-account or duplicate-listing indicators;
  • Failed login attempts;
  • IP, device and account relationships;
  • Listing-moderation decisions;
  • Account warnings, restrictions or suspensions;
  • Evidence supplied in connection with disputes;
  • Communications with law-enforcement or regulatory authorities.

3.9 Information from third parties

We may receive personal data from:

  • Payment, hosting, analytics, messaging or verification providers;
  • Users reporting another user or listing;
  • Businesses authorising representatives to manage listings;
  • Social-media platforms where you communicate with us;
  • Publicly available sources where collection is lawful;
  • Government, regulatory or law-enforcement authorities.

4. Public Information and Your Responsibilities

ClassiFind is a public classifieds marketplace. Information included in a public advertisement may:

  • Be viewed by anyone;
  • Appear in search-engine results;
  • Be copied, shared or saved by other users;
  • Remain temporarily available in search-engine caches or third-party archives after deletion;
  • Be viewed from countries outside your own country.

Public listing information may include your display name, profile information, listing content, photographs, general or exact location, business details and contact options.

Do not publish:

  • Identity-card or passport copies;
  • Bank-account or payment-card information;
  • Passwords or verification codes;
  • Personal medical information;
  • Information about another person without permission;
  • Confidential business information;
  • Photographs containing documents, vehicle registrations or personal information that should not be public;
  • Precise residential addresses where disclosure creates a safety risk.

Uploaded photographs may contain hidden location metadata, including EXIF GPS information. You should remove unnecessary metadata before uploading photographs.

5. How We Use Personal Data

We may process personal data to:

5.1 Provide the marketplace

  • Register and authenticate accounts;
  • Verify telephone numbers and email addresses;
  • Publish, manage, renew and remove listings;
  • Display seller and business profiles;
  • Provide search, filtering, favourites and comparison features;
  • Connect buyers and sellers;
  • Deliver internal messages and enquiries;
  • Process promoted listings and membership services.

5.2 Maintain safety and integrity

  • Detect spam, scams, fraudulent listings and account misuse;
  • Review user complaints and abuse reports;
  • Moderate, restrict or remove content;
  • Verify sellers, businesses or listings;
  • Protect users, ClassiFind and third parties;
  • Establish, exercise or defend legal claims;
  • Enforce our Terms and Conditions.

5.3 Communicate with users

  • Send OTP and account-verification messages;
  • Send account, listing and security notifications;
  • Respond to support enquiries;
  • Notify users about listing expiry or status;
  • Send service announcements;
  • Request feedback;
  • Send marketing communications where permitted.

5.4 Process payments

  • Process paid memberships and promoted-listing purchases;
  • Issue invoices or receipts;
  • Manage refunds, chargebacks and payment disputes;
  • Maintain financial and accounting records.

5.5 Analyse and improve ClassiFind

  • Understand how users access and use the platform;
  • Measure listing and advertising performance;
  • Diagnose technical problems;
  • Improve website design, search and functionality;
  • Develop new services;
  • Conduct statistical and business analysis;
  • Monitor the effectiveness of marketing campaigns.
  • Respond to valid legal requests;
  • Comply with court orders and regulatory requirements;
  • Maintain records required by law;
  • Investigate possible unlawful activity;
  • Cooperate with competent public authorities.

Depending on the circumstances and applicable law, we process personal data on one or more of the following grounds:

  • Your consent;
  • The processing is necessary to provide services you requested or perform our agreement with you;
  • The processing is necessary to comply with a legal obligation;
  • The processing is necessary to protect your interests or those of another person;
  • The processing is necessary for ClassiFind’s legitimate interests or those of a third party, where permitted by law and not overridden by your rights;
  • The information was intentionally made public by you;
  • Another lawful ground permitted under applicable data-protection legislation.

Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing lawfully performed before consent was withdrawn.

7. Sensitive Personal Data

ClassiFind does not normally require users to publish sensitive personal data.

Sensitive information may include health information, biometric information, religious or political beliefs, criminal information and other specially protected information.

Do not include sensitive personal data in public advertisements, messages, CV listings or uploaded documents unless it is strictly necessary and lawful.

Where sensitive information is required for identity or business verification, ClassiFind will restrict access and process it only for the stated verification, fraud-prevention or legal purpose.

8. Automated Tools and Listing Ranking

ClassiFind may use automated tools to:

  • Detect spam and suspicious activity;
  • Identify duplicate accounts or advertisements;
  • Filter or rank search results;
  • Recommend potentially relevant listings;
  • Measure advertisement popularity;
  • Flag content for human review.

Automated tools may contribute to moderation or account-security decisions. Where reasonably appropriate, users may contact ClassiFind to request review of a restriction or decision.

ClassiFind does not intend to make decisions producing legal or similarly significant effects solely through automated processing.

9. How We Share Personal Data

9.1 Other users and the public

We disclose information you choose to publish in listings, seller profiles and business profiles.

Contact information may be displayed directly, partially masked or made available through a contact or messaging function, depending on the listing and account settings.

9.2 Service providers

We may share personal data with carefully selected providers supporting:

  • Website and cloud hosting;
  • Database storage and backups;
  • Email and SMS delivery;
  • OTP and telephone verification;
  • Cybersecurity and fraud prevention;
  • Website analytics;
  • Maps and location services;
  • Payment processing;
  • Customer support;
  • Advertising and campaign measurement;
  • Website maintenance and development.

These providers may process personal data only for authorised purposes and subject to appropriate confidentiality, security and data-protection obligations.

We may disclose personal data where we reasonably believe disclosure is necessary to:

  • Comply with applicable law;
  • Respond to a court order, warrant or valid government request;
  • Investigate fraud, cybercrime or other unlawful activity;
  • Protect the rights, property or safety of ClassiFind, our users or others;
  • Enforce our agreements;
  • Establish, exercise or defend legal claims.

9.4 Business transfers

If ClassiFind is involved in a merger, acquisition, restructuring, financing, sale of assets or transfer of business, personal data may be disclosed to advisers, prospective purchasers or successor organisations subject to appropriate safeguards.

9.5 With your permission

We may share information with another party where you have asked or authorised us to do so.

ClassiFind does not sell users’ personal data as a standalone commercial product.

10. International and GCC Data Transfers

ClassiFind serves users across Bahrain and other GCC countries. Our hosting, communications, security, analytics, payment or technical providers may process personal data in countries other than the country where you live.

Where personal data is transferred outside Bahrain or another applicable jurisdiction, ClassiFind will take steps required by applicable law. These may include:

  • Using service providers located in jurisdictions recognised as providing adequate protection;
  • Entering into contractual data-protection commitments;
  • Obtaining consent where required;
  • Obtaining regulatory permission where required;
  • Applying appropriate technical and organisational safeguards.

Information intentionally published in a public advertisement may be viewed worldwide. By publishing a listing, you understand that the listing can be accessed outside your country.

11. Data Retention

ClassiFind retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including safety, dispute resolution, fraud prevention and legal compliance.

Unless a longer period is required by law or an active complaint, investigation or dispute, our intended retention periods are:

  • Account and profile information: while the account remains active and for up to 24 months after account closure;
  • Public listings: while active, followed by an internal archive for up to 24 months;
  • Messages and seller enquiries: up to 24 months after the latest activity;
  • Support requests and complaints: up to 36 months after closure;
  • Fraud, abuse and enforcement records: up to five years;
  • Raw identity-verification documents: normally deleted within 90 days after the verification decision, unless continued retention is necessary or required by law;
  • Verification results and audit records: up to five years;
  • Technical and security logs: normally up to 12 months;
  • Payment, invoice and accounting records: for the period required by applicable accounting, tax and commercial laws;
  • Marketing consent and opt-out records: for as long as necessary to respect your preference;
  • Backups: normally overwritten or deleted within 90 days.

When retention is no longer necessary, personal data will be deleted, anonymised or securely isolated until deletion from backups.

Deleting an account or listing may not immediately remove copies held by search engines, recipients, external websites or users who previously saved or shared the information.

12. Cookies and Similar Technologies

ClassiFind uses cookies and similar technologies for purposes such as:

Essential cookies

Required for:

  • Login and authentication;
  • Account security;
  • Session management;
  • Shopping-cart or payment functions;
  • Language and currency preferences;
  • Fraud prevention;
  • Website functionality.

Functional cookies

Used to remember preferences and improve convenience.

Analytics cookies

Used to understand website traffic, usage patterns, page performance and errors.

Advertising cookies

Where enabled, these may be used to measure campaigns, limit repeated advertisements and display relevant promotional content.

Where required, non-essential cookies will be used only after obtaining appropriate consent.

You may manage cookies through the ClassiFind cookie controls, where available, or through your browser settings. Blocking essential cookies may prevent certain functions from working correctly.

13. Marketing Communications

We may send service-related communications necessary to manage your account or listings.

Promotional emails, SMS messages or other marketing communications will be sent only where permitted by law. You may opt out by:

  • Using the unsubscribe link in a message;
  • Adjusting available account preferences;
  • Contacting ClassiFind through the Contact Us page.

Opting out of marketing will not stop essential account, security, payment or listing notifications.

14. Data Security

ClassiFind uses reasonable technical and organisational measures intended to protect personal data from accidental loss, misuse, unauthorised access, alteration or disclosure.

Measures may include:

  • HTTPS encryption during transmission;
  • Password hashing;
  • Access controls;
  • Administrative permission restrictions;
  • Security monitoring and logging;
  • Backups;
  • Software and security updates;
  • Fraud and abuse detection;
  • Service-provider confidentiality and security obligations.

No website, database or internet transmission is completely secure. Users are responsible for maintaining a strong password, protecting OTP codes and notifying ClassiFind of suspected account misuse.

15. Personal-Data Breaches

If a personal-data breach occurs, ClassiFind will investigate and take appropriate remedial action.

Where required by applicable law, we will notify the competent authority and affected individuals. Notifications may include the nature of the incident, possible consequences and recommended protective steps.

16. Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have the right to:

  • Be informed about how your data is processed;
  • Ask whether ClassiFind holds personal data about you;
  • Request access to your personal data;
  • Request a copy of certain personal data;
  • Correct inaccurate or incomplete information;
  • Request deletion, erasure or blocking of data;
  • Object to certain processing;
  • Withdraw consent;
  • Object to direct marketing;
  • Request review of certain automated decisions;
  • Submit a complaint to the competent data-protection authority.

To exercise a right, submit a request through: https://classifind.net/contact/

Enter “Privacy Request” in the subject field and clearly describe your request.

We may request information necessary to verify your identity and protect your account. We will respond within the period required by applicable law.

A request may be refused or limited where retention or processing is necessary for legal obligations, fraud prevention, disputes, public safety, the rights of others or other lawful reasons.

17. Account and Listing Deletion

You may edit or remove certain profile and listing information through your account.

To request account deletion, contact ClassiFind through the Contact Us page.

Account deletion may result in:

  • Removal of your public profile and active advertisements;
  • Loss of access to messages, favourites and account history;
  • Cancellation of active membership features;
  • Retention of limited records for fraud prevention, legal compliance or dispute resolution.

We may anonymise listings or messages where complete deletion would interfere with another user’s records or a legitimate investigation.

18. Third-Party Websites and Services

ClassiFind listings may contain links to external websites, social-media pages, payment providers, maps or other third-party services.

ClassiFind does not control the privacy practices of third parties. You should review their privacy policies before providing personal information.

The presence of a third-party link does not mean that ClassiFind endorses or guarantees that third party.

19. Children

ClassiFind is intended for persons who are at least 18 years old or have reached the legal age required to enter transactions in their jurisdiction.

We do not knowingly allow children to create accounts or publish listings.

A parent or legal guardian who believes that a child has supplied personal data should contact ClassiFind so the information can be investigated and, where appropriate, deleted.

20. User-Generated Information About Other People

You must not upload or publish personal data about another person unless:

  • You have that person’s permission;
  • The information is lawfully available;
  • Disclosure is necessary for a legitimate and lawful advertisement; or
  • Another lawful basis applies.

This includes photographs, telephone numbers, addresses, identity documents, CVs and business-contact details.

You are responsible for ensuring that information submitted through your account is lawful, accurate and not misleading.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • ClassiFind services;
  • Technology and service providers;
  • Legal or regulatory requirements;
  • Security or operational practices.

The latest version will be published on this page with an updated revision date.

Where changes materially affect how personal data is processed, we may provide additional notice through the website, account notifications or registered contact information.

22. Contact and Complaints

Questions, requests or complaints concerning personal data should be submitted to:

ClassiFind E-Marketplace
Legal entity: ClassiFind E-Marketplace
Address: Villa 3135, Road 4394, Sanad 743, Kingdom of Bahrain
Telephone: +973 3938 8389
Contact form: https://classifind.net/contact/

Please enter “Privacy Request” or “Privacy Complaint” in the subject field.

You may also have the right to submit a complaint to the competent Personal Data Protection Authority or another applicable regulatory authority.

This post is also available in: العربية (Arabic)